At Jail Connect, we understand that connecting with your incarcerated loved ones can be emotional and sometimes challenging. Our primary aim is to make this process as seamless and straightforward as possible. If you face any issues or have questions about our services, our dedicated support team is always here to help.
Email: For a direct line of communication, please email us at support@jailconnect.us. Our team is committed to responding within 24 hours, ensuring your queries are addressed promptly.
Physical Address: Jail Connect, Inc. PO Box 4094, Pikeville, KY 41502
Please note: For the quickest response, we recommend reaching out to us via email. However, if you prefer to send any physical correspondence, you can utilize the address above.
Feedback: Your feedback is invaluable to us. If you have suggestions, comments, or would like to share your experience with Jail Connect, please don't hesitate to reach out. Every piece of feedback helps us improve and serve you better.
We value the trust you place in Jail Connect, and we're committed to ensuring your experience with us is smooth and satisfactory. Always remember, we're just an email away, ready to assist.